Privacy Policy

This Privacy Policy explains how Relatones LLC ("Relatones," "we," "us," or "our") collects, uses, discloses, and protects personal information through our website at relatones.com (the "Site"), our marketing communications, and the corporate training, assessment, and consulting services we provide (collectively, the "Services"). It also describes the choices and rights you have regarding your personal information.

By using the Site or the Services, or by submitting information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Site or submit information to us.

1. Scope and Application

This Privacy Policy applies to personal information we collect:

• Through the Site, including web forms (the Free Skills Gap Assessment, the Book a Free Demo form, the Training ROI Calculator, lead-magnet download forms, the contact form, and the newsletter signup);
• Through our email, telephone, and electronic communications with you;
• In the course of providing training and consulting Services to our business clients; and
• From third parties and publicly available sources, as described below.

This Policy does not apply to third-party websites or services we do not control, even if we link to them, or to information you provide to our business clients directly.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information you voluntarily provide, including when you complete a form, request a demo or proposal, communicate with us, or purchase Services. Depending on the interaction, this may include:

• Identity and contact data: first and last name, business email address, telephone number, and job title or role.
• Company data: company name, company or team size, industry, and the U.S. states in which your company operates.
• Assessment and interest data: self-reported training gaps and needs, delivery-format preferences, the resources you download, and the inputs you enter into the Training ROI Calculator.
• Communications data: the contents of emails, messages, call notes, and other communications you send us.
• Transaction and engagement data: billing contact, purchase history, proposals, statements of work, and records related to training programs delivered to your organization.

2.2 Information Collected Automatically

When you visit the Site, we and our service providers automatically collect certain information through cookies, tags, and similar technologies, including:

• Device and log data: IP address, browser type and settings, operating system, device identifiers, referring/exit pages, and date/time stamps.
• Usage and analytics data: pages viewed, links clicked, time on page, sessions, and conversions, collected primarily through our analytics platform.
• Security and network data: information processed by our hosting and content delivery provider to deliver the Site securely and mitigate abuse.

For more detail, see our Cookie Policy.

2.3 Information From Third Parties

We may receive personal information about you from our service providers and integration partners, from referral partners and business clients who refer you to us, and from publicly available business-information sources used to verify or supplement business contact details.

2.4 Sensitive Personal Information

We do not seek to collect "sensitive personal information" as defined under California law (such as Social Security numbers, financial account credentials, precise geolocation, or information about health, race, or religion) through the Site. Please do not submit such information through our forms. If we process sensitive personal information while delivering Services to a client, we do so only as a service provider under that client's direction.

3. How We Use Personal Information

We use personal information to:

• Respond to inquiries, schedule and conduct demos, and prepare proposals and statements of work;
• Deliver, manage, and improve the Services, including training programs, assessments, and related documentation;
• Deliver requested resources (guides, checklists, templates, and calculator results);
• Send marketing and informational communications, subject to your right to opt out at any time;
• Contact you by telephone where you have provided your number and consented, including the "within 24 hours" call you request when you submit a demo or assessment form;
• Operate, secure, and improve the Site and conduct analytics;
• Process payments and maintain business records;
• Comply with legal obligations, enforce our agreements, and establish, exercise, or defend legal claims; and
• Detect, prevent, and respond to fraud and security incidents.

We will not use personal information for materially different, unrelated, or incompatible purposes without providing you notice.

4. Marketing Communications and Your Choices

We send commercial and informational emails consistent with the federal CAN-SPAM Act and applicable state law. Every marketing email includes an unsubscribe link, and you may opt out at any time by clicking it or emailing Info@Relatones.com. Even if you opt out of marketing, we may still send transactional messages relating to Services you have purchased.

Telephone and text contact. If you provide a telephone number and consent through our forms, you agree that we and our authorized representatives may contact you at that number, including by automated means or prerecorded message where applicable, for the purposes you requested (such as a demo call). Consent to such calls or texts is not a condition of purchasing any Service. Message and data rates may apply. You may withdraw consent at any time by telling us during a call, replying STOP to a text, or emailing Info@Relatones.com.

5. Cookies and Tracking Technologies

We use strictly necessary cookies to operate the Site, analytics cookies (through our analytics platform), and functional cookies to remember preferences. We do not currently use the Site to serve targeted third-party advertising. The Site honors recognized opt-out preference signals, including the Global Privacy Control (GPC), as a valid request to opt out of any "sale" or "sharing" of personal information for the browser and device on which it is enabled. See our Cookie Policy for details and instructions.

6. How and Why We Disclose Personal Information

We disclose personal information only as described below. We do not sell personal information in exchange for money.

6.1 Third-Party Service Providers

We share your personal information with third-party service providers who assist us in operating our website, delivering our services, and communicating with you. These providers are contractually required to use your information only to perform services on our behalf and may not use it for their own purposes. All providers we use store data in the United States or in jurisdictions with equivalent data protection standards. We do not sell your personal information to any third party.

6.2 Professional Advisors and Business Partners

We may disclose personal information to our auditors, attorneys, accountants, and insurers as reasonably necessary, and to referral or co-marketing partners where you have engaged with a partner program or consented.

6.3 Legal, Safety, and Compliance

We may disclose personal information when we believe in good faith it is necessary to comply with law, regulation, legal process, or governmental request; to enforce our agreements; to protect the rights, property, or safety of Relatones, our clients, or others; or to detect and address fraud or security issues.

6.4 Business Transfers

If Relatones is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction, subject to standard confidentiality protections and continued application of this Policy or a successor policy.

6.5 With Your Direction or Consent

We may disclose personal information for any other purpose disclosed at collection or with your consent.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Services, maintain business and accounting records, comply with legal obligations, resolve disputes, and enforce our agreements. Marketing contact data is retained until you unsubscribe or request deletion, subject to records we must keep by law. Retention of client engagement records is governed by our Master Services Agreement and Data Processing Addendum.

8. How We Protect Personal Information

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and disclosure, including transport encryption (TLS/SSL), access controls, vendor security review, spam and bot mitigation on web forms, and protections provided by our hosting and CDN provider. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Children's Privacy

The Site and Services are intended for businesses and for individuals who are at least 18 years old, acting in a professional capacity. The Site is not directed to children, and we do not knowingly collect personal information from anyone under 16. If we learn we have collected such information without appropriate consent, we will delete it. Contact Info@Relatones.com with concerns.

10. Your California Privacy Rights (CCPA/CPRA)

This Section applies to California residents and supplements the rest of this Policy. For purposes of the CCPA, "personal information" does not include publicly available, deidentified, or aggregated information. Information we process solely as a service provider on behalf of a business client is addressed by our agreement with that client and is generally exempt from these rights as to Relatones.

10.1 Categories of Personal Information We Collect

In the preceding twelve (12) months, we have collected the following statutory categories:

10.2 How We Use and Disclose Each Category

We collect and use each category for the business and commercial purposes described in Sections 3 and 6. In the preceding twelve (12) months, we disclosed identifiers, customer records, commercial information, internet activity, geolocation, professional information, and inferences to our service providers for the purposes in Section 6.1.

10.3 "Sale" and "Sharing" of Personal Information

We do not sell personal information for monetary consideration. The CCPA defines "sale" and "sharing" broadly to include certain disclosures for valuable consideration or for cross-context behavioral advertising. To the extent any analytics technologies could be deemed a "sale" or "sharing," you may opt out as described in Section 10.5, and we honor the Global Privacy Control. We do not knowingly sell or share the personal information of consumers under 16.

10.4 Your California Rights

Subject to certain exceptions, California residents have the right to know/access, delete, and correct personal information; to opt out of any sale or sharing; to limit the use of sensitive personal information (note: we do not use sensitive personal information for purposes that trigger this right); and to be free from discrimination for exercising these rights.

10.5 How to Exercise Your Rights

Submit a request by emailing Info@Relatones.com. To opt out of any "sale" or "sharing," enable the Global Privacy Control in your browser or use the "Your Privacy Choices" link in the Site footer. We will verify your identity before fulfilling access, deletion, or correction requests. You may use an authorized agent, subject to proof of authorization and identity verification. We respond within the time periods required by law (generally 45 days, extendable by 45 days with notice).

10.6 "Shine the Light"

California Civil Code §1798.83 permits California residents to request information about disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes. Direct such requests to Info@Relatones.com.

10.7 Notice of Financial Incentives

Where we offer incentives (such as referral or mailing-list discounts) that constitute a "financial incentive" under the CCPA, we will provide the required notice and obtain opt-in consent, and you may withdraw at any time. The value of the data is reasonably related to the value of the offer.

11. Other U.S. State Privacy Rights

Residents of certain other states (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana) may have similar rights, including to access, correct, delete, and obtain a portable copy of personal information, and to opt out of targeted advertising, sale, and certain profiling. To exercise any such right or appeal a decision, contact Info@Relatones.com and identify your state of residence.

12. Third-Party Links and Services

The Site may link to third-party websites and resources (for example, file downloads hosted by Google Drive or partner sites). We are not responsible for their privacy practices or content. Review their privacy policies before providing personal information.

13. Data Location and International Users

Relatones is based in the United States, and our Services are directed to the U.S. market. If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your jurisdiction. By using the Site, you consent to that transfer and processing.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will revise the "Last Updated" date and, where required by law, provide additional notice. Material changes are effective when posted unless otherwise stated. Your continued use after an update constitutes acceptance.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your California privacy rights, or need to reach us regarding your personal information, contact us at:

We will respond to verifiable consumer requests within 45 days of receipt. The effective date of this Privacy Policy is June 5, 2026.